Bland AIUnclaimed

Bland is an enterprise voice AI platform for building, deploying and monitoring AI agents that handle phone calls. The company says every call runs on its own speech, language and voice models and infrastructure, rather than a chain of third-party speech-to-text, LLM and text-to-speech vendors.

The platform is aimed at regulated, high-stakes calls where a single mistake can cause real harm, such as healthcare, insurance and financial services. The page lists use cases including IVR replacement, appointment scheduling, after-hours and overflow coverage, identity verification and data collection, payments and collections, and patient care coordination.

Agents can work inbound and outbound and can be deployed on phone, SMS and web. Teams can connect them to other systems through integrations and API calls. Bland also offers observability, so a team can see why an agent made each decision, and a way to test changes against a version before they affect live calls.

Bland offers a Text to Speech API with voice cloning from about 10 seconds of audio, and a Calls API that starts a phone call with one request. A command-line tool and an MCP server are also available for developers who want to work from a terminal or a coding agent.

The company says it holds SOC 2 Type I and Type II reports, is HIPAA compliant, and self-attests to PCI DSS. Its pricing page also lists GDPR, ISO 27001 and FedRAMP certifications. Enterprise plans offer on-premises or VPC deployment, a business associate agreement, SSO and data residency.

The Start plan costs $0 platform fee and $0.14 per minute of talk time, with two credits and an inbound number included and no card required. The Build plan has a $299 monthly platform fee and a rate of $0.12 per minute. Enterprise pricing is custom and contracted to volume. Telephony is billed separately, either through your own carrier or through Bland at pass-through cost.

Bland's own figures include a 200 millisecond response time and support for 40 or more languages. Customers cited on the site report cost reductions and revenue gains, though these are the company's own case study claims.